Skip to main content

#27 App Generating

Posted in ‘NorrCompetition’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information (available for public)

PHP version
5.6.4

Latest post by ssnobben on Friday, 27 January 2023 11:51 EET

Friday, 16 December 2022 09:32 EET

reallybigparty

Application is generating the following Error:


We are sorry, an error has occured

This occurs when you select any image from the home-page. 

See https://www.beautyoui.com

Error is generated on the following page:

https://www.beautyoui.com/index.php?option=com_competition&view=participant&id=42:piminova&compid=4:test-contest-layout-instagram&Itemid=918

Saturday, 17 December 2022 12:38 EET

b2z

Hi, 

Is it a reels video? The support for reels will be in 1.8.9 that is planned to be released on the next week.

Best regards,

Dmitrijs 

Friday, 06 January 2023 14:01 EET

b2z

Did 1.8.9 help?

Friday, 27 January 2023 11:51 EET

ssnobben

reallybigparty did it solve your problem??

Support information

Support hours: You can get our help: Monday - Friday / 09:00 to 17:00 (GMT+3), but not limited. Our staff is pleased to provide Premium support to every paid subscriber asap, but sometimes you should be ready to wait for our reply for up to 3 days.


Our time: / Your time:

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. We also ask you to remove temporary credentials at your site after the problem is resolved. Thank you.

Support of free extensions is not provided on this forum. Please submit your questions or report issues via Github tracker. See link on the product page.