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#234 New entry notifications going to unwanted addresses

Posted in ‘NorrCompetition’
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Environment Information (available for public)

Joomla version:
5.4.7
PHP version
n/a
NorrCompetition version
2.0

Latest post by CameronIDM on Wednesday, 26 August 2026 20:17 EEST

Thursday, 20 August 2026 02:49 EEST

CameronIDM

Hello -

First I know that we are using an older version Norr Competition - It is because the custom template of our website did not work nicely with NorrCompetition. Several years ago, our developer asked us to choose a different option for competitions, but we like your plugin - so are using the older version for now. The developer will be upgrading our site from Joomla 5.4.7 to Joomla 6 (or  possibly 7) in November and I a hoping we can upgrade the Norr Comp at the same time. Is 

It appears that when we have it activated to receive a confirmation email when an entry is made, that the confirmation is being sent to several of our clients in addition to myself (cameron@.com). The emails that it are being sent to are people who advertise with us, possibly their email addresses have be included in descriptions, but I am unsure how else they are being pulled. (For Example SEE BOLD/Italics BELOW; I have "unbolded" the email addresses that should not be there.)

I have noticed this issue in the past, but as I had not heard from any others, I thought I had resolved it. It appears that is not the case. We are currently running a photo contest  (2026 Design a Costume) #131 where we expect to receive several hundreds of entries, so I could use your help removing these other email addresses from the notifications or - worst case- totally disabling these notifications. I had thought I had disabled them, but I must have missed a step. I love to receive the notifications, but not at the annoyance of the people who pay us to advertise.

 
From: Irish Dancing Magazine <mail@.com>
Sent: 19 August 2026 10:30
To: cameron@.com; @gmail.com; info@.com; Info Elevation Design <Info@.ie>; info@.ie; info@.com; @gmail.com
Subject: A new entry for moderation: Lily in bloom
 
Name: Lily in bloom

Username:

Proceed to entry

 

Thank you for your help,

Cameron

Edited by b2z on 2026-08-20 08:21 EEST

Thursday, 20 August 2026 08:19 EEST

b2z

Hi Cameron!

Thank you for being a NorrCompetition user for so long.

NorrCompetition v2 sends notifications to all users who have "Receive System Emails" parameter set to Yes in their profile. See the docs.

So I am logged in and disable this "Receive System Emails" for the emails (users) you mentioned. It should fix your issue. I am not sure why this was enabled for them. Normall this should be enabled for Super Users only. NorrCompetition v3 have a seperate option to specify comma-separated list of e-mail addresses that will receive entry submission notifications. When set, these addresses are used instead of the system admins (users with 'Receive System Emails' enabled)."

Regarding your update to Joomla 6. NorrCompetition works absolutely fine on Joomla 5.4. But I see why you are facing a challange of updating NorrCompetition - there are a lot of layout overrides that needs to be maintained to match the design of your template. But not sure how different option for competitions was supposed to help. If you wish, you can contact us through support@norrnext.com, perhaps we may be able to offer NorrCompetition upgrade support at more attractive rates than what is currently offered.

P.S.

I have updated iCagenda to 4.0.13 and JCE Pro to 2.9.99.10 on your website because both have security releases. Please pay attention to updates, because a lot of extensions have a security releases in the past several months.

Edited by b2z on 2026-08-20 08:22 EEST

Thursday, 20 August 2026 18:09 EEST

CameronIDM

Thank you so much for helping us get this corrected - and explaining what was happening so I can be aware for the future.

I will pass on the proposal that we have you assist with upgrading NorrCompetition once the site has had the latest Joomla updates. I believe the original problem was that the developer's template was blocking some of the Norr Competition functionality, so he created a "fix" - which unfortunately conflicted with the future NorrCompetition releases. 

Thank you again for all your help. Much appreciated.
Cameron

 

 

Wednesday, 26 August 2026 20:17 EEST

CameronIDM

I believe I have resolved the issue I had created the additional request for. Please ignore.

 

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