Hi there,
After a server change, I’m experiencing an issue where users are not able to upload entries.
When trying to upload an entry, it simply says “error”.
Do you perhaps have any idea what could be causing this and how to solve it?
#233 Users not able to upload entires
Posted in ‘NorrCompetition’
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Latest post by sulpher on Thursday, 02 July 2026 15:19 EEST
Monday, 29 June 2026 12:35 EEST
sulpher
Hi Sven,
- Please check out the correct paths in configuration.php of your Joomla: $tmp_path and $log_path. When a site moves to the new server, these values should be updated.
- Please reproduce the issue again and see error.log generated by server.
- Make sure there are correct permissions and user. 755 for folders and 644 for files and the owner (user) should be the same.
Wednesday, 01 July 2026 09:14 EEST
sulpher
Hi Sven,
Have you resolved this issue?
Wednesday, 01 July 2026 11:33 EEST
SFB
Hi Sulher,
I’ve sorted it by switching to GD image processing, as ImageMagick is not installed on the new server yet.
I think this was the issue.
Thanks.
Thursday, 02 July 2026 15:19 EEST
sulpher
Hi Sven,
Ok nice.
Should you still experience problems, please open a new support thread.