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#220 Voting Schnappschuss -

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Latest post by nmbs on Tuesday, 17 February 2026 22:55 EET

Monday, 16 February 2026 11:50 EET

nmbs

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Hallo Dimitrijs
I need your help. 


https://naturhistorischesmuseumbasel.ch/nmb-voting-schnappschuss2026/3-2026voting_schnappschuss


The voting isn't working properly and I don't know why?
Each participant may cast 9 votes over the entire competition, which lasts 21 days. Does that make sense?

 

 

CHECKIP
I want families to be able to vote multiple times, and they only have one IP address, so I don't check the IP address.

Thanks a lot
Sonja

 

 

 

 

Monday, 16 February 2026 12:18 EET

b2z

Hi Sonja,

21 days should be controlled by the duration of the competition. So you do not need to setup 21 days in Voting Options. You should set up voting period for 21 days.

If each participant may cast 9 votes over the entire competition and a voter has a limit of 9 votes, then:

  • Votes Per Contest: 9
  • Vote Frequency: No limit
  • Custom frequency should be empty
  • Votes Per Entry: 9
  • Vote Frequency: No limit (or any other value if you wish a voter not to vote too fast, or set to custom of standard mode does not meet your requirements).

See the documentation https://docs.norrnext.com/norrcompetition/configuration/contest#contest-voting-options

Check IP - in your situation it would be better to setup "IP+Fingerprint" option.

Kind regards,

Dmitrijs

Tuesday, 17 February 2026 22:55 EET

nmbs

Thanks a lot! It works.

 

 

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