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#170 Contestant image upload showing error "The file size is bigger than website settings allows."

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Latest post by abhaydemapure on Thursday, 05 June 2025 16:21 EEST

Thursday, 05 June 2025 14:12 EEST

abhaydemapure

Hi 

Please need urgent support. We are about to start the contest. When we tested the image upload, camera (taken by mobile) images showing error that The file size is bigger than website settings allows. Screenshot https://postimg.cc/94GtXkxb . We are using default settings for Images options in Contest. 

how to configure it?

also,

1. Is it possible to compress images and then automatically uploaded. As smartphone images are high resolution and even if they are allowed to upload they will be bulky. 

Edited by abhaydemapure on 2025-06-05 14:15 EEST

Thursday, 05 June 2025 15:39 EEST

b2z

Hi Abhay!

Have you set a bigger limit? Max File Size (KB)

https://docs.norrnext.com/norrcompetition/configuration/images

Compression is made automatically and based on the image sizes. You can also control the quality.

Also consider to read best practices about images

https://docs.norrnext.com/norrcompetition/best-practices/recommendations-on-image-sizes

Kind regards,

Dmitrijs

Edited by b2z on 2025-06-05 15:52 EEST

Thursday, 05 June 2025 16:21 EEST

abhaydemapure

Thanks Dmitrijs,

thanks for replying to urgently. Resolved. Closing post.

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