Helpdesk (forum)

#105 If Voting Check Options set only "Check Fingerprint " the information dispalyed for user is not correct

Posted in ‘NorrCompetition’

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Latest post by Rakett69 on Tuesday, 02 April 2024 07:50 EEST

Monday, 01 April 2024 20:08 EEST

Rakett69

If Voting Check Options set only "Check Fingerprint " the information dispalyed for user is not correct.
The vote button will not disapear after voting. The numer of votes will also stay alwas stay the same as the set limitation.
The limitations will be hold, the dispayed information is wrong.

Monday, 01 April 2024 20:15 EEST

Rakett69

The voting options are set:
Votes per Contest - 5
Votes per Entry - 2
Custom Vote Frequency - 2sec

Monday, 01 April 2024 21:36 EEST

b2z

Hi,

I just voted on your website and the information is correct. Can you provide the credentials to admin, so we could check what exactly is happening. You can send the credentials to support@norrnext.com

By the way vote button does not dissapear when vote limit is reached. It is becoming disabled.

Kind regards.

Dmitrijs

Monday, 01 April 2024 21:49 EEST

b2z

I see now - you are using Entries Module. I can confim that it has a bug with votes left display information.

Kind regards,

Dmitrijs

Monday, 01 April 2024 21:53 EEST

Rakett69

For user the vote button will dissapear, if IP or IP + Fingerprint is selected. You can call it "will be disabled".
Also the information about votes left will be not correctly shown, if only fingerprint is selected.

credentials to support@norrnext.com are sent.

Monday, 01 April 2024 22:35 EEST

Rakett69

I noticed that this problem is very browser specific, possibly even depending on browser settings.
None of the browsers I tried worked on my Android 14 device. Egde cromium did not work with winwows 11. Chrome browser had correct behaviour on two windows 11 machines. Firefox worked on one machine, not on the other.
What is clear though is that if the voting check is set by IP, it works as expected everywhere.

Monday, 01 April 2024 22:37 EEST

Rakett69

I have the same behaviour with Entries Module or in main module.

Monday, 01 April 2024 23:18 EEST

b2z

There was a bug (fingerprint was not passed to vote data) in Entries module and it is fixed. I have installed dev version of the module and the component on your website.

Yes, fingerprint by itself can be very specific. You can use

var_dump(CompetitionHelperUtility::getFingerprint());

to check the identified fingeprint of your device.

Kind regards,

Dmitrijs