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#150 Billing phone number error

Posted in ‘Mollie for VirtueMart’

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Latest post by b2z on Friday, 11 April 2025 06:40 EEST

Saturday, 08 March 2025 16:45 EET

xiwebdesign

I get this following error at checkout

[2025-03-08T15:42:37+0100] Error executing API call (422: Unprocessable Entity): The billing phone number is invalid. Documentation: https://docs.mollie.com/reference/v2/payments-api/create-payment. Request body: {"amount":{"value":"27.90","currency":"EUR"},"metadata":{"order_id":312},"locale":"nl_NL"

Saturday, 08 March 2025 19:06 EET

sulpher

Jan,

Mollie has a string check on phone number which should corresponds to E.164 format.

Quote:
"E. 164 numbers are formatted [+] [country code] [subscriber number including area code] and can have a maximum of fifteen digits"

Please update your user profile according to this format for now. As for us - wait a plugin's update. We will make validation to prevent checkout with wrong phone number format (and display the warning message with note).

Best regards,
Eugene