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Latest post by b2z on Monday, 25 August 2025 10:49 EEST
I get this following error at checkout
[2025-03-08T15:42:37+0100] Error executing API call (422: Unprocessable Entity): The billing phone number is invalid. Documentation: https://docs.mollie.com/reference/v2/payments-api/create-payment. Request body: {"amount":{"value":"27.90","currency":"EUR"},"metadata":{"order_id":312},"locale":"nl_NL"
Jan,
Mollie has a string check on phone number which should corresponds to E.164 format.
Quote:Please update your user profile according to this format for now. As for us - wait a plugin's update. We will make validation to prevent checkout with wrong phone number format (and display the warning message with note).
Best regards,
Eugene
Hello,
Please update to the latest version. We have added a validation for a phone number.
Kind regards,
Dmitrijs
Hello,
Did a new version help?
Kind regards,
Dmitrijs
Hi!
I am closing due to inactivity. Should you still experience problems, please open a new support thread.
If you are happy with our support and our extension, we would be grateful if you took the time for a small review or just a vote on Trustpilot. https://www.trustpilot.com/review/norrnext.com
Or leave a review about our plugin at the JED https://extensions.joomla.org/extension/mollie-for-virtuemart/
Kind regards,
Dmitrijs