Hi Antonis,

Please provide more information about the issue. What is in the error log? Did you add Klarna keys in plugin settings?

P.S. I am not able to login:
Username and password do not match or you do not have an account yet.

Antonis, I see this problem.

Some questions:

1. Is there kind of OPC (One Page Checkout) on the site?

2. I disabled all shipping methods but the user still can choose the payment method on the checkout. Is there some custom solution? I'd like to disable and check out.

Now the payment gateway is even not launching, so we need to determine the problem and test different scenarios.

We need to see the logs.

Can you provide a temporary FTP access or allow us to install Phoca Commander extension? (later to be uninstalled)

Hi Antonis,

The problem was related to OnePageCheckout solution.
We made a fix on your dev site in Klarna payment plugin. Now it works. The official patch will be released in the next version of the plugin.

Please check out the result on your site and let us know that everything is ok.

Hi Antonis,

Thank you for reporting about thiss issue! Now the plugin works correctly with OPC (OnePage Checkout). 

The new version that includes this pack has been arrived. You can update it in a few clicks through Joomla Update System or download and make a new installation on live site. Please inform us that the plugin works fine on the live site too and I will close the ticket.

If you like our product and service, we'd be happy if you will write a short review at the Joomla Extensions Directory or on TrustPilot.

Thank you.