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21 February 2023
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How to claim a VAT refund for Small Business in the EU

How to claim a VAT refund for Small Business in the EU
13 December 2022

When buying digital goods and services, the seller is obliged to add the VAT of the buyer's country. If you are an EU resident, then you can claim a VAT refund, which, undoubtedly, is a pleasant way to optimize costs. In this article, we will briefly describe how to do this.

What is VAT?

VAT is a consumption tax that applies to all physical and digital goods and/or services sold in the EU. Whenever value is added to a product along the entire supply chain, the VAT is charged from production to seller as a point of sale.

Why some companies charge VAT?

If a client is an individual person from European Union, then the VAT will be automatically added at the checkout depending on customer's country. This is a necessary action. But if the customer pays as a small business, then there are two options: the VAT should can be charged or skipped. It depends on seller's business.

Sellers in the European Union can charge VAT depending on customer's country and later the VAT that been paid by the customer will return back to them by request.

Otherwise the VAT will not be added and you should do nothing - the VAT was not charged.

NorrNext do not charge VAT during the checkout for clients who buy products as business/agency at this site.

How to claim a VAT refund?

If you already bought a digital product at another site inside the European Union as a business/agency and the VAT was charged, then it is time to care about VAT return.

1. First of all, you need correct invoice that states all necessary information including your business details as address, VAT and etc. This information is filled out during the checkout and then the invoice is being automatically generated.

2. Sign in to NorrNext site and proceed to My invoices section. Download recent invoices for present year.

3. As a resident of a European Union member country, you must use online service of the country where you registered your business to claim the refund. If you are eligible for a refund, your claim will be passed by your local authorities to the authorities of the country where seller is based.


Using such approach, you can save your money and optimize your expenses.

For more details, please examine official sources:

Eugene Sivokon

Product manager and Joomla enthusiast who has worked in many web development roles taking on a wide array of various projects.

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