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#91 Unable to vote once a day

Posted in ‘NorrCompetition’
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PHP version
8.2.16

Latest post by CameronIDM on Tuesday, 12 March 2024 04:57 EET

CameronIDM

Hello - for our contest - March/April'24 (https://irishdancing.com/administrator/index.php?option=com_competition&view=competition&layout=edit&id=87) We run a little bit different type of contest. I have uploaded 4 photos and our subscribers (SUBSCRIBER group) can vote once a day (every day that the contest is open) for their favorite item (photo). 

We have done this type of contest many times without any issues, however we have recently migrated from Joomla 3 to Joomla 5.02 we are finding that people can vote once (when logged in as a subscriber) but are unable to vote for any of the remaining 60 days eventhough we have it configured to vote once a day for the entire period between 3/1/24 and 4/30/24.

Can you help us resolve this issue? We are using Norr Competition 2.0.3

Thank you - Cameron

 

 

b2z

Hi Cameron,

We did not change anything in the code relate to vote frequencies.

If you want to allow to vote once a day (every day that the contest is open) for their favorite item (photo) then you will need to setup:

Contest Voting Options

Votes per Contest - 0 (unlimited votes)

Vote Frequency - No limit

Entry Voting Options

Votes per Entry - 0 (unlimited votes)

Vote Frequency - Once per day (it will be every 24h)

Kind regards,

Dmitrijs

CameronIDM

Hello Dmitrijs -

Thank you for your quick response. It appears that during my migration the global Entry Voting Options>Votes per entry reverted to a default of 1 (or I inadvertently reset) and I did not catch this. I have reset this value to "0" and will watch but believe that this should resolve the issue.

Thank you -
Cameron

b2z

Hi Cameron,

Now it is working as expected?

Kind regards,

Dmitrijs

CameronIDM

Yes thank you. This ticket can be closed.

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