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Latest post by nabis on Monday, 18 August 2025 15:09 EEST
Hello,
I have an issue with voting in my contest.
Here is what I have already checked:
Permissions for Public and Guest are set to Allow for voting.
The voting period (from–to) is configured correctly.
Voting is enabled in the contest settings.
Despite this, users still cannot vote.
Could you please advise what else might be causing this problem?
Thank you in advance for your help.
Best regards,
Kris
Hi Kris,
Thanks for your question. It is nice to see the progress with voting contest set up on your site.
When a user tries to vote and see the error message (Request failed), the browser console shows a 406 Not Acceptable response. This means that the server was not able to provide a valid reply in the format expected by the browser.
The request works when opened directly in the browser (GET), but fails with
406 Not Acceptable when sent via JavaScript (POST).
This confirms the issue is caused by the LiteSpeed/ModSecurity firewall (WAF).
35 KB) and includes parameters such as
task=participant.ajaxVote that trigger a security rule.
In short, this is a server-side security configuration issue, not an software bug, and it needs to be addressed at the hosting/server level.
index.php?option=com_competition&task=participant.ajaxVote
(e.g., the affected path: index.php?option=com_competition...).
Thank you for your kind words. I'm working quickly because I recently came up with this event: a costume roller skating event with a competition with prizes for the best costume in three age categories at the end of summer. I've already talked to city representatives, and they're very positive about the idea. I'm just waiting for the mayor's approval. But I'm already working on it :) Sorry for writing on Sunday, this is the last time today. I'll try to resolve the voting issue with the hosting provider tomorrow. Best regards.
Good morning
I managed to fix it, voting is working. I'd just like some help with sharing on FaceBook.
Best regards, Kris
Hi Kris,
We are glad to hear the problem has been resolved. What exactly did you do on your side? We are curious to know if it was LiteSpeed / ModSecurity firewall as we expected.
Regards,
Eugene
Hello
The person from the hosting helped me. I didn't do anything, I just described the problem. I know they were doing something with the security mod.