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#158 Cannot vote on new contests

Posted in ‘NorrCompetition’
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Environment Information (available for public)

PHP version
8.3.20

Latest post by b2z on Tuesday, 29 April 2025 11:06 EEST

Tuesday, 29 April 2025 02:05 EEST

voxcommunication

Please consider we have been using NorrCompetition on this website since five years at least, updating with each new version. We're on the latest now, just installed.

How to reproduce the issue:

https://ponir.mit.gov.it/contest-2025/foto-2025

login then go again to the above url (the navigation is not public yet), then try voting. It shows Request Failed as you can see in the image here:

https://postimg.cc/1V4sS3c5

Tests performed

I tried with PHP8.2.28 and php 8.3.20, it logs nothing during the failed call to:

POST https://ponir.mit.gov.it/index.php?option=com_competition&task=participant.ajaxVote&format=json

[HTTP/1.1 500 Internal Server Error 76ms]

Not a single line is written in the logs (but other pages log correctly with maximum + everything level to /home/ponir/public_html/administrator/logs/everything.php

 

Can you help me out please? I read the code and it seems like it should log, I found no option for the logging level in Norr Competition

Please help me figure out how to enable voting.

 

Tuesday, 29 April 2025 11:06 EEST

b2z

Hello Valentina!

Thank you for being so long a NorrCompetition user. Really appreciate it!

500 Internal Server Error is PHP error and it is not logged to Joomla logs. Such errors are logged to webserver's error.log.

In the browser developer console after vote I see a strange response:

Web Page Blocked!

The page cannot be displayed. Please contact the administrator for additional information.

URL: ponir.mit.gov.it/index.php

Client IP: 194.***.***.116
Attack ID: 20000008
Message ID: 001055210927

No sure where it comes from. May be some vote request data is prohibited and your webserver / hosting does not like it and has some kind of protection.

Can you please try to disable tracking data in the contest voting options and see will it help?

Kind regards,

Dmitrijs

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