Please consider we have been using NorrCompetition on this website since five years at least, updating with each new version. We're on the latest now, just installed.

How to reproduce the issue:

https://ponir.mit.gov.it/contest-2025/foto-2025

login then go again to the above url (the navigation is not public yet), then try voting. It shows Request Failed as you can see in the image here:

https://postimg.cc/1V4sS3c5

Tests performed

I tried with PHP8.2.28 and php 8.3.20, it logs nothing during the failed call to:

POST https://ponir.mit.gov.it/index.php?option=com_competition&task=participant.ajaxVote&format=json

[HTTP/1.1 500 Internal Server Error 76ms]

Not a single line is written in the logs (but other pages log correctly with maximum + everything level to /home/ponir/public_html/administrator/logs/everything.php

Can you help me out please? I read the code and it seems like it should log, I found no option for the logging level in Norr Competition

Please help me figure out how to enable voting.

Hello Dmitrijs,

sorry for not getting back to you: yes, you had found the issue; I duplicated the server on another hosting and it was fine, in the end it was the peripheral firewall in the server farm that was blocking the request, so we just asked the system support to allow the message through and it worked fine, we have a contest running until the end of the month and everything seems to be working smoothly.

Thank you again for your support

Valentina