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#147 Fingerprint and IP - WHAT IS GOING ON

Posted in ‘NorrCompetition’
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Latest post by b2z on Sunday, 02 March 2025 22:41 EET

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Hello,

voting for Naturhistorischesmuseumbasel.ch/onlinevoting-snapshot.

The public is in the middle of voting. Please do not make any direct changes!!!

I have the evaluation of Foto. There are 434 votes.

How is the fingerprint composed? 

It strikes me that you create a new fingerprint for each mobile, even though it is the same mobile. I'll send you the list. Can you help me with the analysis? I don't want a photo to win that has been faked.

Thanks a lot.

Sonja Borer

 

https://i.postimg.cc/nzKss6Gk/Bildschirmfoto-2025-03-02-um-19-57-53.png

 

 

 

 

 

b2z

Hi Sonja,

We are using 3rd party library Fingerprint . When using this library for votes we do not include device's screen resolution, because it can lead to an incorrect fingerprint hash calculation.

On your screenshot I would say that it is the same device, though IP is not the same.

Kind regards,

Dmitrijs

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