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#141 Voting - just cast 1 vote not three

Posted in ‘NorrCompetition’
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8.2.27

Latest post by b2z on Tuesday, 04 February 2025 22:56 EET

nmbs

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Hello Mr

I have one problems with voting, it's probably due to the configuration which I don't quite understand.

I want this configuration:

  • 3 votes can be cast per competition during a period of one week.


But I can only cast 1 vote and then I get the message that the maximum has been reached.

Best regards

Sonja Borer

 

 

 

 

 

System Task
system
The ticket information has been edited by Sonja Borer (nmbs).

System Task
system
The ticket information has been edited by Sonja Borer (nmbs).

b2z

Hi Sonja,

Such configuration is not possible.

You can limit the total votes per contest and allow to vote once per week until the limit is reached, but it is not possible to reset the limit once per week or any other period.

Kind regards,

Dmitrijs

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