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Latest post by b2z on Wednesday, 18 December 2024 13:44 EET
Hello,
I am organizing a contest but 2 of the contestants did get quick a lot of votes. I checked the database competition_vote_details table and saw that some votes didn't have a referrer URL (see image). Is this normal or are they cheating? And if it is normal what is the best way to see if somebody cheats?
Best regards
Hi Nico!
Referrer can be blank in case the direct URL was used. For example, some posted the URL in the social media and asked his friends to vote for the entry. What is suspicious is the same platform and the same screen resolution. Also pay attention to time till vote - if it is small, then a visitor does not explore the page and try to vote immediately. But that probably mean my previous example - posted URL with the text to vote for entry.
Have you enabled IP or Fingreprint check? Also try to enable cookie check.
By the way you do not obligate to look into the database, because you can export votes to CSV from the components "Votes Log" view and then open it in Excel, for example.
Kind regards,
Dmitrijs
Thank you Dmitrijs i enabled the fingerprint check, so let's find out ;)
Just ensure that fingerprint is working correctly - sometimes it has an incorrect behavior like not allowing to vote event if you did not vote. In that case try to set IP+Fingerprint option.
