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#36 Need to disable modules on the checkout page

Posted in ‘Stripe for Phoca Cart’
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Environment Information (available for public)

PHP version
8.0
Phoca Cart version
4.2.6
Stripe for Phoca Cart version
Stripe for Phoca Cart

Latest post by sulpher on Friday, 27 January 2023 16:20 EET

reznickovan

Hello, I bought a Stripe.

There was a problem that when paying after sending the order to the option to pay, the stripe appears somewhere else than expected and than the checkout. It doesn't show up on the checkout page, but it always shows up on the landing page where I have another rich content template. So no one can find where the payment is supposed to be made because the bar is at the very bottom of a very crowded page. I can't get the Stripe to appear on a page with no other content. I have two templates set up for the entire website. The homepage has a different template, where there is a lot of content, but everything else uses the default (main) template, which is also used by PhocaCard. Why doesn't the stripe also appear with the default template? The entire process of setting up the payment takes place correctly on the default template, but when the Stripe strip is already to be displayed, everything jumps to another template and all the content I have on the start page is displayed. No one will find the Stripe and therefore will not pay. No one searches that far down, everyone thinks there is an error and that instead of paying they get to the home page. Why isn't Stripe where the payment and shipping options are? Why does the content suddenly switch to the front page and there is a Stripe at the very bottom?

sulpher

Hello Nataša,

Unfortunately, it is hard to understand your request because of bad English translation. As far as I understood, there is a problem with display, but we need to have a look first. Probably, you need to assign modules on all pages expect checkout.

Please send us temporary credentials (registered user) and a URL to have a look and reproduce the issue.

sulpher

You can watch how the plugin works on the following video:

https://youtu.be/1x1Xki6g_oU

 

sulpher

Hi Nataša,

Here are the answers after the investigation of your site:

1. Phoca Cart suggest completing each step via blocks/elements. First, second, third block and etc.

https://i.postimg.cc/F7Bn7QqG/2023-01-27-12-28-28.png


This is how Phoca Cart is designed, and payment plugin does not control this functionality.

 

2. I've watched your video and checked out your site and the problem occurs because the structure being used on your site has a mistake.
You have 'Home' and 'Eshop' menu items both assigned to the same Phoca Cart view page. As your 'Home' is not logically connected with eshop, we advise to assign 'Home' to another component page, like Articles - Featured Articles page.

 

3. Little advice: do not forget to configure the integration at Stripe side to accept payments.
Here is the documentation:
https://docs.norrnext.com/ecommerce/stripe-for-phoca-cart

 

Please let us know about your progress.

Best regards,
Eugene

reznickovan

I changed the start page assignment and now everything works. Thank you for your help.

sulpher

Hi Nataša,
It is nice to hear all is fine. Do not hesitate to contact us in case of any questions.

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