Skip to main content

Days

Hrs

Mins

Secs
Christmas / New Year Offer – 25% OFF on All Products and Plans. Coupon: NEWYEAR2025

#79 webhook instruction link does not work

Posted in ‘Stripe Checkout for Phoca Cart’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information (available for public)

PHP version
8.1.25
Phoca Cart version
4.0.10
Stripe Checkout for Phoca Cart version
n/a

Latest post by b2z on Wednesday, 06 December 2023 08:49 EET

mnixson

I am trying to access instructions about adding the webhook to my stripe account and the link to the url below does not work. Can you fix this so I can proceed?

https://docs.norrnext.com/home/ecommerce/stripe-for-phoca-cart#api-keys

sulpher
Hi Michael,

Thank you for pointing out. The URL has been updated. There is the right URL.
Btw, you can watch video to see how the plugin should be configured.

Please let me know about your progress.

Best regards,
Eugene

b2z

Hi Michael,

Also note that you should read about Stripe Checkout in the docs as it has different webhooks settings.

Kind regards,

Dmitrijs

sulpher
Hi Michael,
I'd like to ask did you cope with this task and got the integration to work correctly?

Eugene

mnixson

No. Stripe reported the webhook as not working so I deleted it for the moment. I have a record of all of the API and Webhook keys if you wanted to examine them for errors as I can't see any. I would need to know how to send those in private mode. Otherwise I'm at an impasse.

I would point out that I have two other domains with Phoca/NorrNext installations that work fine.

sulpher

Hi Michael,

A message has been sent to you by email.

Regards,

Eugene

b2z

Hi Michael,

Glad we have solved your issues.

Thank you for contacting NorrNext Support. This message is to confirm that the ticket is closed.

Kind regards,

Dmitrijs

Support information

Support hours: You can get our help: Monday - Friday / 09:00 to 17:00 (GMT+3), but not limited. Our staff is pleased to provide Premium support to every paid subscriber asap, but sometimes you should be ready to wait for our reply for up to 3 days.


Our time: / Your time:

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. We also ask you to remove temporary credentials at your site after the problem is resolved. Thank you.

Support of free extensions is not provided on this forum. Please submit your questions or report issues via Github tracker. See link on the product page.